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-   -   For those having timeout\disconnection problems, and\or hosting problems (http://www.jazz2online.com/jcf/showthread.php?t=9102)

Link May 12, 2003 03:33 PM

For those having timeout\disconnection problems, and\or hosting problems
 
The most likely cause for this is a router, gateway, or firewall. Here is a summary of steps required to fix this problem.


1. First find out what you actually have. If you don't know yourself, ask the most knowledgable computer user in the house whether you have a router, gateway, firewall, or a combination.

2. Tell the same person what you want to do. Say something like "I'm having problems playing a game over the Internet, and support forums online tell me I need to change some settings." After telling them that, show them this following statement of what they need to do:

Open or forward ports 10052 and 10054, both TCP and UDP

3. Having someone else do this is the very best solution. In most cases, the person who set up the router\gateway\software will know the most about the configuration and how to change settings.

4. If the person who you are asking does not know how to change the settings or this particular setting, tell them to read the manual. The manual or documentation included is the best place to find out how to configure it.

5. If - and only if - nobody in your household has any clue how to do this, AND you have read the manual cover to cover and still haven't been able to figure it out, OR you've found out the correct way but it doesn't work, you should post here for help.

6. There is some information you do need to include when you post, which is very easy to get.

- Find out the manufacturer, name, and model number of your router if you have a router. If you don't know this, it will be right on the actual piece of hardware.

- Find out the name of your firewall program if you are using a firewall, or specify if you are using the Windows XP firewall

- If you are on a network, include the number of computers on your network, what operating system is on each (and specify which computer you wish to play JJ2 on), and if possible the IP address and gateway address on that computer.

7. Post your problem, and all this information, in this forum. The information is easy to get, so there is absolutely no reason why you can't get it, but if you can't, post as much as you can. (To keep clutter down, post as a new topic, not as a reply in this topic)

8. The people here will reply to your post, and will ask you questions and give you certain procedures to try. Answer these questions in detail, and give detailed results of the procedures. This is very important in quickly diagnosing and correcting the problem.


Notice that there was a lot of emphasis on reading the documentation and asking people who configured the network. This is because these sources are much more likely to know how to solve the problem than we are. The advice RTXM holds true (Replace R with "Read", T with "The", M with "Manual", and X with the emphasis adjective of your choice)

Link May 12, 2003 03:39 PM

If a moderator could "Cool" this topic, that would be good.

Trafton May 12, 2003 03:54 PM

Thank you for writing this. It has been long needed.

Derby May 12, 2003 07:52 PM

If it is not a nuisance to you, would you also be able to post this (copy and paste) as an article on J2O? This is some useful information. Thank you for posting this.

Alberto Jun 11, 2003 01:22 PM

I found a program while I was surfing on the web.

http://download.com.com/3000-2085-10...nch&tag=launch

Quote from the page:
Port Magic takes the complexity out of playing multiplayer games by automatically configuring your Internet gateway to let you connect with friends and fellow players. Port Magic automatically manages port forwarding settings on popular Internet gateways so you can spend more time gaming. Through a simple, "instant messaging" style interface, it notifies you when games are trying to access the Internet and ensures the security of your network by automatically closing ports when you're done playing.

XAYo HR Aug 5, 2003 12:47 AM

Alberto you tool is no more aviable :(

thnx link Thank you for writing this. It has been long needed.

XAYo HR Dec 23, 2003 12:46 AM

I have a new download link for Port Magic


--------->Click Me<---------


Have fun :)

Shiverz CC Feb 12, 2004 09:34 AM

I dont have a clue how to foward ports or do any of that but i do know that there is a gateway on my computer

NeoBlaze May 9, 2004 11:46 AM

WHAT I HAVE TO ADD FROM MYSELF:

For some gateways, you also have to open the 2000-3000 range of ports and forward the range to your computer. Like it was on mine (D-LINK).

Red_Wraith May 17, 2004 05:14 AM

Quote:

Originally Posted by Neo
WHAT I HAVE TO ADD FROM MYSELF:

For some gateways, you also have to open the 2000-3000 range of ports and forward the range to your computer. Like it was on mine (D-LINK).

You opened over 1000 ports?! :eek:
This seems to be a big security risk.

Does anyone know which exact ports to open, if it still doesn't work with 10052 and 10054 (tcp + udp)? Or are really more than 1000 ports required to fix my disconnection problems?

Cya

Link May 17, 2004 05:22 AM

JJ2 connects to ports 10052 TCP\UDP, 10053 TCP, and 10054 TCP. It hosts on port 10052 TCP\UDP.

You shouldn't need to open another range of ports, but if it works I guess it works. It might be something to do with how TCP\IP connections work - there is a source port number randomly selected on the computer making the connection. But a router\gateway should be able to handle this without additional forwarding (because it works for HTTP, etc, which also use TCP\IP).

NeoBlaze May 17, 2004 10:48 AM

It is not over, it is exactly 1000 ports.
I did not open them, I forwarded them to my computer.

Link,
you might be right... When I posted this, I had my connection wire poorly connected, now I fill try to disconnect it. And I'll see what happens.

Red_Wraith May 17, 2004 11:33 AM

Quote:

Originally Posted by Neo
It is not over, it is exactly 1000 ports.
I did not open them, I forwarded them to my computer.

2000-3000 are 1001 ports. :p
Forwarding still causes a small risk in security, especially if you don't use a firewall at the PC you are forwarding the ports to.


@ Link: Nobody has ever mentionned port 10053 in my presence. I'll add this port to my forwarding list and try if it'll works when I will have time (maybe tomorrow). Thank you.

Cya

NeoBlaze May 17, 2004 03:59 PM

Quote:

2000-3000 are 1001 ports.
Ya r a smart (-), that's all I gotta say! :p

Quote:

Forwarding still causes a small risk in security, especially if you don't use a firewall at the PC you are forwarding the ports to.
Ye, I do have a firewall,
and BTW, after I removed the 2000-3000 port forwarding and reconnected all the cable wires, it started working perfectly!

[Filter bypass removal. You tried to bypass the filter which is against the rules. Continue doing so and you may receive a warning - FQuist]

Red_Wraith May 21, 2004 05:20 AM

Quote:

Originally Posted by BlurredD
Not that this is too important, but ports 2000-3000 are exactly 1001 ports.

Hmm, where is the point in saying exactly the same as me? Everybody knows already that 2000-3000 are 1001 ports. :roll:

Cya

NeoBlaze May 21, 2004 10:45 AM

Quote:

[Filter bypass removal. You tried to bypass the filter which is against the rules. Continue doing so and you may receive a warning - FQuist]
Hey, let me state it clear:
1. I did not know that the word *** is filtered, therefore I did not try to bypass it.
2. I wrote signs like $,# and so on inside of that word because that's how you mask the word in chats, or anywhere - so it wouldn't look as bad. Not because of the filter.

thaking May 22, 2004 01:00 AM

router
 
hi,

i have a ethernet modem 510 but i cant host and in 30 sec i clap out of a game. But i dont have the d-link. Do i still have to open the gate 2000-3000 or do i have to do something else, and if i have to do that can it faster than ticking 1001 codes>?

NeoBlaze May 23, 2004 12:40 PM

YA'LL, forget about the 2000-3000 ports!
I figured out, this has nothing to do with the problem. Please remove that post.

Trafton May 23, 2004 01:41 PM

Port Magic has been updated, which is why it is unavailable. It can be found here:

http://download.com.com/3000-2085-10...ml?tag=lst-0-1

This tool solved my problem and I highly recommend it. It works on the largest brands of routers and for most every application. It is a limited trial, with nag windows, but settings it applies are kept.

Nitro Jun 11, 2004 12:35 AM

I get disconnected also after about a minute of playing. My internet (ADSL) just goes offline but leaves the indicator in the system tray that it is still on. No internet things work though (ICQ, IE, messenger, other games) and I can't reconnect without restarting my comp.
I got windows 98 and no firewall, router or gateway.

LittleFreak Jul 14, 2004 04:31 AM

It still doesn't work

RockyR Jul 24, 2004 04:14 AM

this worked very very well.
I re-installed jazz but found that the server I would host was listed as pinging
(I had someone check). After this was applied it was fixed.
Thanks for keeping this on top.

cooba Jul 24, 2004 04:17 AM

ROCKY! WB MAN!

...oh, yes. It works.

Tubz Sep 26, 2004 05:28 PM

An easy way to figure out your IP Address is to go to: Start Button-Run-ipconfig. If that doesn't work, then go to: Start Button-Run-cmd. Then type in 'ipconfig'.

And make sure you type in your IP, when opening/forwarding ports. NOT the DEFAULT Gateway!

That's the mistake I made, and then realized it long afterwards. Like when I asked my Intro to Java teacher for help!

Coney Nov 18, 2004 05:19 PM

I don't have a gateway and it still stop's after 30 seconds.
And I don't know anything about opening ports.
if anybody can help that would be great.

Coney Nov 18, 2004 07:36 PM

and that program is stupid I can't use it once all it says is "your 14 day trial is up"or something like that,and I just downloaded!

Tubz Nov 19, 2004 08:55 AM

Read the main post of this topic, on how to open ports.

BTW, if your still having trouble, catch me on AIM: DFX987, MSN: jjtublear@hotmail.com, or PM me, and I'll try to assist you.

If you still can't play or host online games then....AFTER you opened/forwarded your ports, go here: http://www.jazz2online.com/jcf/showthread.php?t=11660

StormyThunder Feb 16, 2005 12:22 PM

Okay, now many people have had this problem before, but not in the same situation. I've been looking around for quite a while and haven't been able to figure out the answer to my problem. Whenever I host a game, it never stops pinging. I didn't realize that my server was pinging before until recently when my friend said he wasn't able to join because my server was pinging. I can, however, join online games. My Jazz version is 1.24, I've opened ports 10052-10054, and I have Windows XP-- (I also already have my Windows XP firewall disabled.) Can anyone figure out what's wrong?

Sonyk Feb 16, 2005 12:55 PM

I had the same problem. You might try looking here http://www.jazz2online.com/jcf/showthread.php?t=11660.

StormyThunder Feb 16, 2005 12:58 PM

Ok, thanks. ^_^ I'll try it out and tell you if it works.

Edit: Hmm... I'm not having problems with my router, just hosting. (My router is a Netgear wireless I believe...) My server just won't stop pinging.

4I Falcon Feb 16, 2005 02:38 PM

So here's a question.

If JJ2 runs off of ports 10052, 10053, and 10054 TCP, where did I get the information to forward 10052-10057? Do the extra three ports do/mean anything?

Sonyk Feb 16, 2005 02:52 PM

Quote:

Originally Posted by StormyThunder
Ok, thanks. ^_^ I'll try it out and tell you if it works.

Edit: Hmm... I'm not having problems with my router, just hosting. (My router is a Netgear wireless I believe...) My server just won't stop pinging.

That reminds me of the problems I still have. My servers won't stop pinging, and I get 30 second timeouts... you did forward ports 10052-10054 right?

Quote:

Originally Posted by 4IFalcon
So here's a question.

If JJ2 runs off of ports 10052, 10053, and 10054 TCP, where did I get the information to forward 10052-10057? Do the extra three ports do/mean anything?

Apparently not, I still get timeouts (just tested).

Bobby aka Dizzy Feb 16, 2005 03:55 PM

10055-10057 are actually used by jj2 server lists so the are sometimes unnecessarily included in the list - doesn't really make a difference but you don't need to open them unless you run a list server.

10052 TCP and UDP - used by JJ2 for all ingame communication
10053 - binary list server information, jj2 itself checks the list servers on this information
10054 (don't remember if both TCP and UDP are required) - gets you hosted on the list servers when hosting

10055 - used by the server lists to send statistics on the list server itself
10056 - used by the server lists to sync with each other (correct me if wrong)
10057 - ASCII server list output. Generally (but there are other ways) this is used to get join links from php scripts etc.

mcgrady Feb 20, 2005 10:19 AM

hi!
if, i go to my friend's server, always disconnect, it says: connection timeout.
do you know a cure for this?

blurredd Feb 20, 2005 10:44 PM

Yes, there's an easy solution:

Step 1: Ignore everything else posted in this thread, especially the first post.

Actual answer: Try to figure out Link's first post. It helps if you know how you access your firewall/router.

Jerrythabest Apr 22, 2005 07:45 AM

I have an extremely weird problem
 
This is really not-cool: first, i used to host World War JJ2.. i still can play online. But hosting my server will not place my server in the GIP.htm list (yes, yes, i have refreshed it:P) and that's why nobody comes in any more! do you know what the problem is??:rolleyes::roll:

Sonyk Apr 22, 2005 09:09 AM

Quote:

Originally Posted by Jerrythabest
This is really not-cool: first, i used to host World War JJ2.. i still can play online. But hosting my server will not place my server in the GIP.htm list (yes, yes, i have refreshed it:P) and that's why nobody comes in any more! do you know what the problem is??:rolleyes::roll:

I'd assume it's being listed on the USA list servers, which are apparently up, but don't show on any GIP.

destinylord May 28, 2005 07:10 AM

ive a thomson speedtouch 510 router, but i cant join games longer then 30sec. I can host, but my little brother, who also plays jj2, cant both. can someone solve this problem?

Sonyk May 28, 2005 09:13 AM

Using port forwarding, only one person on your home network would be able to host or play. Either way, if you still have trouble after setting up ports, you could try using a tool like Jazztool (it's the only way I can join) or check your modem if it may be blocking something. If all else fails, ask your ISP.

Birdie May 29, 2005 04:35 PM

is there another port forwarding or opening program that doesnt need the adminastrator password cause like i dont know my dad's password and like hes the adminastrator and like he'll tell me his password


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