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-   -   The Password Recovery On J2O Is Broken (http://www.jazz2online.com/jcf/showthread.php?t=19324)

Love & Thunder Jan 18, 2012 09:46 AM

The Password Recovery On J2O Is Broken
 
I recently got a new computer, so I've been having trouble remembering some of my passwords, and I've forgotten the J2O one. I tried the Password Recovery, but I never recieved the E-Mail. That was about 5 hours ago, and I'm kinda annoyed. Could a Mod/Admin PM me my J2O Password and fix the Password Recovery? I've heard that this happened a few months back too, and I've had the same problem before but for the JCF with my Recovery E-Mail(In September).

Toni_ Jan 18, 2012 10:17 AM

Yeah, this should be fixed. That's why I registered again.

Love & Thunder Jan 18, 2012 02:23 PM

I figured it out, if you enter both your Username AND your E-Mail into the Password Recovery, it -- for some reason -- doesn't send the E-Mail. That is a Bug, and it must be blasted, though, so Stijn, I have a bug to report. :)

Stijn Jan 21, 2012 10:28 AM

Works fine for me (also when filling in both fields), are you sure you entered the exactly correct username and email?

Toni_ Jan 21, 2012 01:21 PM

Can't be sure now, because I tried months ago. But I remember trying a lot of times, and wasted one week on waiting for an e-mail what I never received.

Love & Thunder Jan 21, 2012 01:43 PM

I'm sure I entered it 100% correct, but it still only works like an XOR(Only one can be active at one given time, if both are active, it's as if none are active).

Violet CLM Jan 21, 2012 02:09 PM

Screenshots might help here, so that what you enter can be compared directly to the database instead of Stijn having to rely on reports alone.

Stijn Jan 21, 2012 03:33 PM

Quote:

Originally Posted by Robo4900 (Post 474023)
I'm sure I entered it 100% correct, but it still only works like an XOR(Only one can be active at one given time, if both are active, it's as if none are active).

It works fine for me if I enter both my username and e-mail.

A screenshot of a filled in form would help, so I could see whether it's a problem with the input or with the form itself.

If there is no error message and the script tells you an e-mail has been sent, maybe the e-mail was blocked by your spam filter or something?

Quote:

Originally Posted by Just a Random User (Post 474019)
Can't be sure now, because I tried months ago. But I remember trying a lot of times, and wasted one week on waiting for an e-mail what I never received.

If it's really "months ago" chances are the bugs you are talking about have been fixed meanwhile as I rewrote the whole form some time ago.

Love & Thunder Jan 21, 2012 03:46 PM

The thing is, it's fine when I only put in one, but when I enter in one, the E-Mail is never sent. Stijn, I'll PM you the stuff I put into the Form.

Stijn Jan 22, 2012 04:20 AM

(Update: Apparently this solved itself as Robo4900 is now able to use the form. Do let me know if anyone still has problems)


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